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Legal & Compliance • Malaysia PDPA 2010

Privacy Policy & Data Protection

Last updated: 2026 • Data Controller: Greentail Marketing Sdn. Bhd. (SSM: 807981-W)

Legal Entity & Confidential Data Controller

This website (www.condom003.com) is owned and operated by Greentail Marketing Sdn. Bhd. (Company Registration No. 807981-W) ("Company", "we", "us", or "our"), incorporated in Malaysia since 2008. We recognize the deeply personal and private nature of intimate wellness purchases and are committed to safeguarding personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Confidential Information We Collect

To deliver your order securely and confidentially, we collect only necessary fulfillment data:

  • Recipient Name (may be an alias or initials if preferred)
  • Email Address (for automated tracking updates and receipt)
  • Delivery Address (residential, office, or courier collection point)
  • Contact / WhatsApp Phone Number (used exclusively by courier drivers for delivery coordination)

2. How We Protect Your Absolute Privacy

Unlike ordinary consumer stores, we enforce heightened confidentiality protocols:

  • Discreet Financial Descriptor: Your bank or credit card statements will never reference "Condom003" or sexual wellness products. Billing appears simply as "Greentail Marketing".
  • Strict Data Confidentiality: We strictly never sell, rent, trade, or share your contact information with any marketing agency or third party.
  • Zero Raw Card Storage: Payment is processed through licensed, PCI-DSS Level 1 compliant gateway partners (PayNet FPX, DuitNow, Airwallex, Stripe). We never store payment card credentials.
  • 256-Bit SSL Encryption: All sessions are encrypted with robust Transport Layer Security (TLS/SSL).

3. Courier Label Discretion

Logistics partners (J&T Express, Pos Laju) receive only the recipient's delivery address and phone number. Product names are never disclosed on parcel airway bills, which are neutrally labeled as "Healthcare Accessories" or "Daily Supplies" with sender listed as "Greentail Marketing Sdn. Bhd."

4. Your Rights Under Malaysian PDPA 2010

You maintain full rights to access, update, or request the permanent deletion of your customer profile and transaction history from our active records at any time by contacting our Privacy Officer at support@condom003.com or via WhatsApp at +60 16-382 2022.